Shipping policy

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Shipping Policy ECOM.STORELLC.

 ECOM.STORE we are committed to delivering your products safely and promptly. Below is everything you need to know about our shipping process.

Processing Time

Orders are processed within 1–7 business days.

Orders placed on weekends or holidays will be processed the next business day.

Shipping Time & Delivery

Standard Shipping (Domestic - USA): 1–7 business days

Note: Delivery times may vary due to weather, carrier delays, or customs processing.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected delivery method.

Free Shipping may be available for qualifying orders (e.g., orders over $50 – optional if you offer this).

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with tracking information.

Please allow up to 48 hours for tracking to update.

Wrong Address Disclaimer

Please make sure to enter your correct shipping address. We are not responsible for orders shipped to the wrong address provided by the customer.

Customs & Import Duties (International Orders)

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery at ECOM.STORE ’ll work with you to resolve the issue.